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Hotel · Hanoi · Ha Noi Municipality

The Oriental Jade Hotel

A 5-star stay on Hang Trong Street, a short walk from Hoan Kiem Lake and the Old Quarter.

  • Rooftop infinity pool with city views
  • Spa & wellness center with sauna, steam room, and jacuzzi
  • 24-hour reception and express check-in/out
9.5 Perfect 2821 reviews Booking.com 9.5 · 2821 reviews

About

The Oriental Jade Hotel

The Oriental Jade Hotel is a 5-star property set in the heart of Hanoi, on Hang Trong Street. It's a short walk from the night market, Hoan Kiem Lake, and the Old Quarter. The hotel offers a range of amenities, including a rooftop infinity pool, a full-service spa, and multiple dining options.

With a guest rating of 9.5 based on 2,821 reviews, The Oriental Jade Hotel is known for its attentive staff, spacious rooms, and prime location. The property features modern rooms with city or lake views, a fitness center, and meeting facilities, making it suitable for both leisure and business travelers.

  • Non-smoking rooms
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • Impeccable service — Reviewers consistently praise the staff for being helpful, caring, and attentive, often going above and beyond—like arranging a surprise wine.
  • Prime location — The hotel is steps from Hoan Kiem Lake, the Old Quarter, the night market, and cultural sites like the water puppet theater and Hanoi Opera House.
  • Rooftop pool with views — The rooftop infinity pool offers panoramic city views, a highlight for many guests looking to unwind after exploring.
  • Beautiful, elegant interiors — Guests love the elegant decor, floral arrangements, and spacious, airy rooms that make the hotel feel both luxurious and easy to navigate.
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Worth weighing

3 to weigh
  • No pets allowed — The hotel does not permit pets, so travelers with animals will need to make other arrangements.
  • No on-site parking — There is no parking available at the hotel, which could be inconvenient for guests driving into Hanoi.
  • Check-in not available 24/7 — Standard check-in is only from 14:00 to 23:59, so late arrivals after midnight may need to arrange alternatives.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Suite

  • 1 King-size bed

Family Connecting Room

Connecting Room

  • 2 Single beds or 1 Queen-size bed
  • City view
  • Shower
  • Heating
  • Bathtub

King Suite

  • 1 King-size bed
  • Lake view
  • Shower
  • Coffee machine
  • Bathtub

Diamond Room

  • 1 King-size bed
  • City view
  • Shower
  • Heating
  • Bathtub

Guest Room

  • 2 Single beds,1 King-size bed,1 Double bed
  • City view
  • Shower
  • Coffee machine
  • Bathtub

Deluxe Twin Room

  • 2 Single beds

Executive Twin Room

  • 2 Single beds

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Pool & Wellness

  • Infinity pool
  • Rooftop pool
  • Indoor swimming pool
  • Sun loungers
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Public Bath

Food & Drink

  • Restaurant
  • Poolside snack bar
  • Outdoor dining area
  • In-room breakfast
  • Special diet menus
  • Welcome drink
  • Happy hour
  • Tea and coffee facilities
  • Electric kettle

Services

  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Currency exchange
  • Luggage storage
  • Safe deposit box

Business & Fitness

  • Fitness centre
  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Flat-screen TV
  • Free toiletries
  • Ironing facilities

Family

  • Cots
  • Children's buffet
  • Children's pool

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9.5
Perfect 2821 reviews

Guest-rated 9.5/10 from 2,821 reviews

Booking.com · 9.5 · 2821 reviews
9.5Verified guest

“We booked the wheelchair-accessible room with a window, shower, and bathroom, which was important. The breakfast was delicious with plenty of variety.”

9.5Verified guest

“The staff were incredibly helpful and caring.”

9.5Verified guest

“Everything was perfect. Our double room had an unbelievable view of the street. The location was unbeatable, within easy reach of a majestic church.”

9.5Verified guest

“The hotel was clean, with great-sized and airy rooms. We easily got a wheelchair-accessible room with a stunning view and shower. It was near the center of Hanoi, the lake, the night market, and the Old Quarter.”

9.5Verified guest

“The location was top and comfortable for seeing a traditional water puppet theater.”

9.5Verified guest

“The staff were wonderful. We enjoyed visiting the Hanoi Opera House, only a short walk away. Our Sapphire Old Quarter View room was comfortable, and the helpful team was great.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Hoan Kiem Lake: A short walk from the hotel, this scenic lake is a central Hanoi landmark, perfect for a morning stroll or an evening around the water.

Old Quarter: The hotel sits on the edge of the Old Quarter, where narrow streets are packed with shops, street food, and colonial architecture.

Night Market: On weekends, the night market takes over the Old Quarter, offering local crafts, souvenirs, and food stalls—all within walking distance.

92 & 94 Hang Trong Street, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
119 rooms

06 — Questions

Frequently asked

Does The Oriental Jade Hotel allow pets?

No, pets are not allowed at The Oriental Jade Hotel.

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is until 12:00.

Does the hotel have an airport shuttle?

Yes, the hotel offers a paid airport shuttle service.

Is there a pool at the hotel?

Yes, the hotel has an infinity pool on the rooftop with city views, as well as an indoor swimming pool.

What dining options are available?

The hotel has a restaurant, a poolside snack bar, and offers in-room breakfast. There are also special diet menus available.

Are there rooms for guests with disabilities?

Yes, multiple reviews mention wheelchair-accessible rooms with showers and views. It's best to request one when booking.

Nearby

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Want a different style or budget? Here are more highly-rated options in the area.

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8.9

San Premium Hotel

Guest-rated 8.9/10 — among the top stays in Hanoi.

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7.6

Dragon Hotel

Guest-rated 7.6/10 — among the top stays in Hanoi.

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The bottom line

A 5-star Hanoi hotel that consistently earns high marks for its staff, location, and rooftop pool, The Oriental Jade Hotel is a solid choice for travelers who want a central base with premium amenities—just note the lack of parking and pet policy.

9.5Based on 2,821 guest reviews and an overall rating of 9.5

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